1. Q: How to pay for the service?

1. A: There is no access to pay for such service at the moment because of the differences. Therefore, please contact our 24*7 sales support team for the payment link and detail information of your project.

2. Q: In Custom Account, can I use my own username and profile pictures?

1. A: Yes, you can. The pictures' format should be suitable for facebook.

3. Q: Can I get a refund if the customized accounts are not working after sent?

1. A: Our accounts are checked before sending. We will never send any invalid accounts to customers. Please inquire our support about how to check accounts safely.

4. Q: Are the accounts created by any proxies?

1. A: Yes, all the accounts are created by different US private proxies.

5. Q: What should I do when I receive the account?

1. A: Please check your order immediately when you get it. There are two ways as following: Method 1, use the account within FFA/FFAP (Recommended):
   
   Open FFA/FFAP, click "Facebook" -> Manage Accounts" in the menu;
   
   Click "Import" button to import the account in the ".facebook" file;
   
   Select the account and run the feature "Bypass Login Problems" to check account with its new IP;
   
   If the account bypasses, you can double click it to login by inner Mozilla browser and check friends.
   
   Method 2, use the account by your favorite browser (Need a Proxy):
   
   Prepare and set a proxy for your favorite browser;
   
   Contact our support team with your proxy and the ".facebook" file;
   
   Our support team will help you transfer the account to your proxy;
   
   Now you can login the account thruogh your favorite browser to check friends. Please do not login account on browser directly, it may get blocked.

6. Q: If I want some custom PVAs, which country are the phone numbers located?

1. A: We provide Chinese/Philippine phone numbers to verify the accounts.

7. Q: About Sending Messages service, how can I check the messages you have sent?

1. A: When your order is accomplished, our support will make a screenshot of those messages we sent and the picture can be sent to your email.

8. Q: Can I attach a link in the message?

1. A: Yes, you can. But we recommend you to use shorten url because Facebook will ban the link soon after you send a few messages. With shorten url you can protect your link from being prohibited.

9. Q: In Invite Page Fans Service, are the fans real and active?

1. A: Those page fans we invite are randomly from global places. We cannot promise all of them are real and active.

10. Q: What is the delivery time after I put an order?

1. A: The delivery time is dependent on the complexity of each service.